Our Company Privacy Policy

1. Introduction

Elpro Technologies is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and store your data while interacting with our website and services.

2. Information We Collect

We may collect:

• Name, phone number, email address

• Billing and shipping details

• Business details for B2B users

• Device information (IP, browser, cookies)

• Product enquiries, chat messages, and customer service logs

• Transaction history

3. How We Use Your Information

Your data is used for:

• Processing orders and enquiries

• Providing customer support

• Enhancing user experience

• Sending order confirmations, notifications, and offers

• Improving website performance

• Ensuring legal compliance

We never sell your personal information.

4. Cookies

Cookies help us:

• Personalize experiences

• Track website performance

• Improve loading speed

• Remember user preferences

Users may disable cookies, though some features may not function properly.

5. Data Security

We implement industry-standard security measures, including:

• SSL encryption

• Secure servers

• Restricted access

• Continuous monitoring

However, no digital platform can guarantee 100% security.

6. Sharing with Third Parties

Data may be shared with:

• Logistics partners

• Payment gateways

• Service providers (SMS, email, hosting)

All partners follow strict confidentiality standards.

7. User Rights

You may:

• Request data deletion

• Request data correction

• Opt out of marketing communication

8. Policy Updates

We may revise this policy periodically. Continued use implies acceptance.